FAQs

Are all of your products and ingredients organic?

Our ingredients are organic where possible, which include shea butter, coconut oil, argan oil, evening primrose oil, jojoba oil, and rosehip oil.

Do you use fragrances in your products?

It's complicated. Technically, essential oils are considered fragrance! We have flavour oils in some of our lip and tintbalms which are made from flavour constituents.

We do have unscented/unflavoured options for lip balm, lotion, and deodorant if you’re hypersensitive to scent and want something completely naked.

I’m vegan / vegetarian: which of your products can I use? 

Click here to see the vegan product category! Otherwise, everything we make is vegetarian. Our beeswax is locally sourced from a local beekeeper in Regina, and the honey used in our Supernatural Moisturizer is unpasteurized white honey produced by a Saskatchewan farmer.

How do I use your skincare?

If you didn’t get a set of instructions in your package or when you were picking up your products, download a PDF of how to use your new Naked Kitty Skincare here.

My deodorant is crumbling, has melted out of shape, or won't advance when I turn the knob. How do I fix this? 

Pop your deodorant in the microwave for 10-second intervals (no more than one 10 second interval if it’s the Travel-Sized version). If you don't have a microwave, run your tap hot, fill up a bowl and hold your deodorant upright in the bowl. Things should work smoothly again after you’ve let it set, best if you let it sit somewhere cool overnight, like the fridge. Don’t worry if your deodorant looks marbled: this is how the ingredients set in the tube. For more information about your deodorant, click here

I have allergies, what can or can’t I purchase?

Please look at the ingredients listed on each item page. 

At this time, we don’t list individual essential oils or fragrances contained in products on individual product labels. If you have allergies that are not listed, please send us a message and we can assist you. We try to keep our products as allergen-friendly as possible: we do not use gluten, dairy, or nut oils (aside from shea butter, coconut oil, baobab oil and argan oil).

Some individuals may be allergic to citrus, aloe, lanolin or beeswax, which are contained in several of our products. 

Where can I purchase your products? Do you have a store?

Check out the Where to Buy page! At this time, we do not have a storefront, however, you can purchase items worldwide from our online shop, or pick up your order for free at The Junction Creative Studio if you live in Regina, SK, and surrounding areas (or happen to be in Regina!).

Where can I pick up my online order?

You can pick up online orders at The Junction Creative Studio on 2347 McIntyre St, just north of College Ave in Regina, SK. We drop off orders placed online at The Junction on Tuesdays (cut off for order drop-offs is Tuesday at 1 pm, so if you ordered at 7 pm on Monday night, you can pick up your order the next day in the afternoon; either way we'll send you a text when your order is ready for pickup!)

Sadly, we don't accommodate last-minute order pick-ups, since we're a one-woman operation.

We’ll send you a message after we've dropped off your order, and highly recommend taking a look around The Junction to see what other fantastic local artists' goods are in store. 

If you're visiting from out of town and want to take advantage of the free pick-up, leave us a note at checkout!

The Junction's Hours are:

Tuesday
12:00 PM - 6:00 PM

Wednesday + Thursday
12:00 PM - 8:00 PM

Friday
10:00 AM - 6:00 PM

Saturday
10:00 AM - 4:00 PM

Sunday + Monday
Closed

How soon will I receive my package?

We make post office runs on Tuesdays, so we highly recommend ordering between Friday and Monday so we can pack and ship orders. All shipping will receive a tracking number, and regular Canadian shipping will get a package (within Canada) by Friday or the following Monday. We'll send you a message if there's a delay. 

I own a shop and would love to wholesale your products!

We’re flattered! Yes, we do wholesale our products! Send us a message for rates and/or samples, and we’ll get back to you as quickly as we can.

Do you make custom orders?

At this time, we do not take custom orders. We've provided as much variety in our product line as we can, but if you're not sure what to purchase or what something in particular smells like, please email us at hello@nakedkittynaturals.com so we can point you in the right direction.